Flexible Electronics News

Zebra Survey: Better Customer Service with Tablets

66% of surveyed retail associates believe that if they are equipped with tablets.

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By: Anthony Locicero

Copy editor, New York Post

Zebra Technologies Corporation revealed the results of its 11th annual Global Shopper Study, analyzing the attitudes, opinions, and expectations of shoppers, retail associates, and retail decision makers. The results show that 66% of surveyed associates believe that if they are equipped with tablets, they could provide better customer service and improve the shopping experience.   55% of surveyed retail store associates agree that their company is understaffed, and nearly one-half (49%) feel ove...

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